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TICO logo TICO

Cloud telephony that powers customer conversations

Virtual PBX, Vivox click‑to‑call for CRMs, Centralino call center, and deep VoIP integrations. Built for reliability, security, and scale.

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99.95% uptime SLA
GDPR-ready
Agents working at a call center

Services

Choose exactly what you need, from phone system to full contact center and custom integrations.

Virtual PBX

Cloud phone system, IVR, call routing, voicemail-to-email, recording, and analytics.

Vivox (Click‑to‑Call)

Embed one‑click calling inside your CRM. Log calls, screen‑pop, and automate workflows.

Centralino (Call Center)

ACD, queues, recording, live dashboards, wallboards, QA, and reporting for teams.

VoIP Integrations

SIP trunking setup, SBC, and custom CTI development to connect your tools.

Why teams choose TICO

Reliability, security, analytics, and support built-in.

99.95% uptime

Redundant infrastructure, global routing, and proactive monitoring.

Enterprise security

Encryption in transit and at rest, SSO, role-based access, audit trails.

Deep analytics

Queue metrics, SLA, sentiment, and agent performance insights.

CRM ready

Salesforce, HubSpot, Zoho, and open APIs for your custom stack.

Global voice

DIDs, number portability, and compliant call recording.

24/7 support

Dedicated onboarding, migration help, and premium SLAs.

Integrate with your tools

We connect to your CRM, helpdesk, data warehouse, and custom apps.

  • Salesforce, HubSpot, Zoho, Microsoft Dynamics
  • Zendesk, Freshdesk, ServiceNow
  • Webhooks and REST APIs for custom workflows
  • Data exports to BI tools and warehouses
Abstract network diagram representing integrations

Simple pricing

Start small and scale as you grow. Volume discounts available.

Starter

Best for small teams

$8/user/mo
  • Virtual PBX
  • Basic analytics
  • Email support
Get started
Most popular

Business

Growing teams and call centers

$25/user/mo
  • Everything in Starter
  • Centralino with queues
  • CRM click‑to‑call
  • Advanced analytics
  • Chat and email support
Start trial

Enterprise

Custom solutions and SLAs

Custom
  • SIP trunking and SBC
  • Custom CTI development
  • SSO, RBAC, compliance
  • Dedicated support
Contact sales

Frequently asked questions

Answers to common questions about TICO.

Can I use my existing numbers?

Yes. We support number porting in most countries and can provision new DIDs.

Do you offer on‑prem connectivity?

Yes. We provide SIP trunking, SBC interop, and private peering options.

Which CRMs do you support?

Salesforce, HubSpot, Zoho, Dynamics out-of-the-box. Others via API.

Talk to our team

Tell us about your needs and we’ll tailor a solution.

  • Email: sales@tico.privado.im
  • Support: support@tico.privado.im
  • Phone: +52 (667) 264‑4783